COVID-19 Rebate Program

The Sanitation Districts have created a rebate program to aid businesses facing financial challenges due to the COVID-19 stay-at-home orders. This program provides a simplified way for commercial users/properties with reduced wastewater discharges to potentially receive a reduction in their wastewater service charge for the period of March 20 to June 30, 2020. 

In addition, for ratepayers that generate below average amounts of wastewater, we have a long-standing Low-Water Rebate Program that provides a reduced wastewater service charge (click here for details). 

Frequently Asked Questions

Who can apply for this rebate?

Any commercial parcel owner with a business that has been shut down or curtailed resulting in reduced water use due to the COVID-19 stay-at-home orders.

What information do I need to complete the rebate application?

1. Complete page one of the COVID-19 Rebate Application, and

2. Submit water bills from all water meters AND complete page two of the application.

What if I do not have water bills?

Submit verification of closure or curtailment of business operations. This could include a City or County Public Health Order or other verifiable information that indicates that the business was unoccupied during that period.

Why are you asking for the irrigation area?

We only want to charge you for the water that enters the sewer system (indoor water consumption). The irrigation area is used to calculate your outdoor water consumption (i.e., watering grass, trees, etc.). The outdoor water consumption is deducted from your overall water consumption when determining your eligibility for a reduced service charge.

How much of a rebate can I get?

Between the Low-Water Rebate and the COVID-19 Rebate, you may be eligible for up to an 80% rebate of the full service charge. 

Can I get a COVID-19 rebate if I am already receiving a reduced charge under the Low-Water Rebate program?

If you are already receiving the lowest charges (an 80% reduction of the service charge), you will not qualify for a COVID-19 rebate. Otherwise, you may still qualify for the difference between your current low-water rebate reduction and the COVID-19 rebate reduction.

When is the deadline to submit the COVID-19 Rebate Form?

Submit no later than June 30, 2021. However, the sooner you submit, the sooner you will receive your rebate (if eligible).